How do I get the latest Avaya 7392X exam exercise questions?
May 2020 Update 7392X Exam Dump, 7392X pdf, Online Avaya 7392X Practice Test Questions Free To Improve Skills and Experience,
Maximum Pass Rate and Best Price/Performance Ratio Lead4Pass 7392X Dump: https://www.leads4pass.com/7392x.html (Total Questions: 61 Q&A)
Latest Avaya ACIS-7392 7392X exam pdf free download
[PDF Q1-Q13] Free Avaya 7392X pdf dumps download from Google Drive: https://drive.google.com/open?id=1OS4_2JehLO5nuk-y0nxQt1KrGzdy525E
Latest Updates Avaya 7392X Exam Practice Questions and Answers
QUESTION 1
What provides built-in real-time and historical reporting capabilities for the call center, including reports for Splits/Skills,
Agents, Vector Directory Numbers (VDNs), and Trunk Groups?
A. Automatic Number Identification (ANI)
B. Basic Call Management System (BCMS)
C. VuStats
D. Service Level Maximizer (SLM)
Correct Answer: B
QUESTION 2
A customer is waiting in the queue, listening to music, and waiting for the call to be routed to an agent.
Which mechanism controls what happens while the customer is waiting in the queue?
A. Agent Stations
B. Vectors
C. Skills
D. Hunt Groups
Correct Answer: B
QUESTION 3
While configuring the Service Observing feature, which three forms should be configured and/or verified? (Choose
three.)
A. System Parameters Customer-Options
B. Class of Restriction
C. VuStats Display
D. Feature-Related System Parameters
E. Class of Service
Correct Answer: BCD
QUESTION 4
Which type of virtual routing allows calls among call centers to achieve improved Automatic Call Distribution (ACD) load-balance by comparing sites?
A. Adjunct Routing
B. Network Call Redirection
C. Network Call Transfer
D. Look-Ahead Interflow
Correct Answer: D
QUESTION 5
A. Entire
B. Personal
C. System
D. Group
Correct Answer: C
QUESTION 6
Which statement about concurrent agent user licenses is true?
A. A number of agents that can be registered in more than one Communication Manager simultaneously.
B. A number of agents that can be added to the system.
C. Only the specified number of licensed units can gain access to more than one skill at a time.
D. Only the specified number of licensed units can gain access to and register the agent with the Communication Manager
at any given time.
Correct Answer: D
QUESTION 7
Agents/supervisors want to have the ability to log in/logout of splits/skills, change their work mode, and perform service
observing.
What is used to facilitate this ability?
A. Dial Access Plans
B. Feature Access Codes (FACs)
C. Skill Assignment
D. Business Advocate (BA)
Correct Answer: B
QUESTION 8
Refer to the exhibit.
You configured vectors in your New York and Denver locations to use Look Ahead Interflow. You want your New York
location to interflow to your Denver location if the Denver split has less than 10 calls in queue. After setting vectors in
the
exhibit you find that calls are interflowing to Denver.
What would cause calls to interflow with Denver?
A. Step 8 in Denver should be a busy command.
B. The route-to number command in step 6 in New York is allowing calls to Interflow to Denver.
C. The wait-time command in step 1 in Denver is considered a call acceptance command and calls to Interflow.
D. The wait-time command in step 3 in Denver is considered a call acceptance command and allowing calls to
Interflow.
Correct Answer: B
QUESTION 9
Customers need to use the extension 5004 for announcements in a vector but the vector will not save.
To ensure that the resources are configured, what should be done first?
A. Configure an announcement using the extension 5003.
B. Configure a dial plan with a 4-digit extension that begins with 5.
C. Configure a dial plan with a 4-digit feature access code.
D. Record an announcement.
Correct Answer: B
QUESTION 10
For a Split Day report, how many days of historical data are shown in the Basic Call Management System (BCMS)?
A. 5
B. 1
C. 2
D. 3
E. 7
Correct Answer: E
QUESTION 11
A customer is currently using the Communication Manager Automatic Call Distribution (ACD) feature and will be
enabling the Expert Agent Selection (EAS) feature.
With EAS enabled, which software mechanism is used for queuing?
A. Agent IDs
B. VDNs
C. Agent Stations
D. Skills
Correct Answer: C
QUESTION 12
Which vector object can replace the Time of Day (TOD) global Vector Variable?
A. Vector Routing Table
B. Business Schedule Table
C. Service Hours Table
D. Policy Routing Table
Correct Answer: C
Share lead4Pass Avaya 7392X Discount codes for free 2020
Lead4Pass Reviews
Lead4Pass has about 10 years of exam experience! Helped many friends pass the Avaya exam! Lead4pass Year-round Update Exam
guarantees up-to-date and effective! Highest pass rate! The highest price/performance ratio! Guarantee d’It’s the
first time you try to pass the exam!
What you need to know:
Examsdemo shares the latest Avaya 7392X exam dumps,7392X pdf,7392X exam exercise questions for free. You can improve your skills and exam experience online to get complete exam questions and answers guaranteed to pass the exam we recommend Lead4Pass 7392X exam dumps
Latest update Lead4pass 7392X exam dumps: https://www.leads4pass.com/7392x.html (61 Q&As)
[Q1-Q13 PDF] Free Avaya 7392X pdf dumps download from Google Drive: https://drive.google.com/open?id=1OS4_2JehLO5nuk-y0nxQt1KrGzdy525E